SUPERCHARGE YOUR BRAND GROWTH!

2350 Airport Freeway, suite 505 I Bedford, TX 76022

Unleash Your Potential

Unleashed Brands was founded to curate and grow a portfolio of the most innovative and

profitable brands that help kids learn, play and grow. Over the last 10 years, the team

at Unleashed Brands has built a proven platform and know-how for scaling businesses

focused on serving families. Its mission is to impact the lives of every kid by providing fun, engaging

and inspiring experiences that help them become who they are destined to be.

Unleashed Brands has more than 750 locations open and in development with plans

to open more than 100+ new units annually over the next 5 years.

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Lead Learning & Development Specialist - Unleashed Brands

Role Summary

Under moderate supervision, the Lead Learning & Development Specialist is responsible for consulting with our family of brands to identify learning needs and provide appropriate solutions by facilitating, designing, developing, and/or administering a variety of L & D programs in support of the Unleashed Support Center, all Unleashed Brands, their field staff, and franchise owners.  They combine a solid understanding of learning principles and training dynamics with the ability to synthesize content requirements and corporate resources into comprehensive learning design. The Lead Learning & Development Specialist will collaborate with a range of stakeholders including SMEs, brand curriculum teams, and Department Heads to create a detailed instructional design plan for effective and accurate learning content to ensure effective outcomes. This individual will apply tested learning theories and ensure the content is clear, appealing, and applicable, resulting in quality learning experiences. The Learning & Development Specialist will proactively stay current with learning trends and share resources with others on the team and amongst all brands.

Responsibilities

  • Help create and administer L&D training programs in these key areas: Content, Learning Resources, Curriculum Development, and Learning Platform operations.
  • Determine and document the detailed design needs and required learning content for all learning modalities both current and future with the curriculum and training teams from all brands.
  • Create professional development courses that can be delivered virtually, in-person, live, and on-demand.
  • Partner with brands to identify learning and development needs and make appropriate recommendations that meet organizational learning demands and effective experiences for the targeted audience.
  • Develops & updates training materials, programs, curriculum, and collections within the LMS as needed.
  • Executes communication plans for new courses and training updates.
  • Ensures all-new content creation is aligned with LMS guidelines and brand standards.
  • Partners with SMEs to identify and or develop content and design training materials, as needed.
  • Produce detailed design documents.
  • Provide design expertise for learning solutions to key stakeholders.
  • Coordinate the review, development, and revision of all subject area programs and related curriculum documents and materials.
  • Convert complex topics and simplify them into digestible learning experiences that will support business objectives.
  • Partner with the brand’s training team to define evaluation strategies.
  • Work closely with senior leadership to continue to expand and influence a menu of learning modalities and capabilities to meet learner needs.
  • Ensure content development strategy, design standards, and future roadmap planning efforts align with learning solution design.
  • Research and remain current on learning industry trends, methodologies, and best practices and integrate those into professional practices.

Who will Thrive in this Role

  • A tenacious self-starter who is a proven problem-solver.
  • A person with a passion and expertise for producing trendsetting learning content.
  • A detail-oriented person who feels strongly about our mission.
  • An exceptional communicator & collaborator, with strong verbal and written skills.
  • A person who enjoys working in a fast-paced environment (read: things can get very busy at times).
  • A person who values flexibility.
  • A person who likes to work hard and play hard.

Minimum Qualifications

  • Bachelor’s degree, preferably in business, education, human resources, instructional design, training and development or related field.
  • 2+ years in instructional design or equivalent experience.
  • Knowledge of adult learning principles.
  • Experience with a Learning Management and/or Learning Content Management system and platform.
  • Ability to manage multiple projects simultaneously.
  • Experience designing learning within multiple modalities (e.g., ILT, eLearning, video, job aids, etc.)
  • Experience building content in LMS.
  • Ability to cultivate/build relationships and work collaboratively with internal partners and external vendors.
  • Strong problem-solving skills, attention to detail, efficiency, and quality focus.
  • Experience with Microsoft PowerPoint, Excel, Word, and other related computer programs.
  • Experience with Adobe Creative products, including InDesign and other related programs.

Preferred Qualifications

  • Advanced degree in adult education, instructional technology, or equivalent experience and certification(s) (e.g., Designing Learning certificate or CPLP)
  • Experience with Articulate
  • Experience with Wisetail
Director of Membership - Unleashed Brands

Role Summary:

The Director of Membership will work directly with our VP of Strategy  to enhance and expand the membership program across all Unleashed Brands by increasing new member signups, existing member engagement and member retention. The Director will work cross-functionally with senior leadership to craft and drive sales strategy that projects the Brand’s message. This individual must be able to conduct “high-level” business interactions independently and as part of a coordinated team. The Membership Director is also responsible for maintaining a high standard of quality in program information delivery and meeting financial targets.

Job Responsibilities:

  • Conduct market research, synthesize findings, and work with senior team members to propose recommendations that shape company and product strategy.
  • Devise and implement a comprehensive plan to improve membership retention and stimulate new membership growth.
  • Work across departments to assist in creation of promotional materials and analyzing results.
  • Construct new approaches to reach new groups of member prospects by researching and analyzing membership needs.
  • Work with senior leaders reviewing inquiries, concerns or issues gathered from current and prospective members and tracking results.
  • Analyze membership categories in comparison to the marketplace and recommend changes to leadership.
  • Coordinates with the Marketing department to ensure execution of direct mail campaigns, social media and new website content and development.

Remain current on all the latest membership marketing techniques and employ them as deemed appropriate.

Education and Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • The ideal candidate will have at least 5 years of related experience working in a membership and marketing environment.
  • Ability to work in a fast-changing environment
  • Experience with AMS tools/databases, social media tools and communication tools.
  • Experience with web and mobile technologies; web content management; e-mail marketing systems; and other membership-based communications technology.
  • Excellent organizational, verbal, written, and project management skills.
  • Strong attention to detail and the ability to multi-task; a “roll up your sleeves” attitude is a must.
Digital Marketing & Content Manager - Unleashed Brands

Role Summary:

As our Digital Marketing & Content Manager, you will play a pivotal role in the overall strategy of growth and development for our company. You will manage and execute our social media posting and engagement strategies, our email marketing campaigns, and any lead generation funnels we put together. You work closely with the sales department to optimize the lead generation and management of the lead’s life cycle all the way through our sales funnels.

You will be creating posts for our social platforms, collaborating on our email marketing campaigns, and designing and executing digital marketing campaigns.

First, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people with the desire and capacity to build and share expertise in whatever way is most relevant to their role.

The ideal candidate will possess a strong balance of project management, strategic thinking, and creative problem-solving skills.

Duties / Responsibilities:

  • Help us grow with Facebook, Instagram, LinkedIn, PPC, SEO, Content, and Email tactics and strategies
  • Manage media budgets with intense detail
  • Test and optimize programs continually
  • Manage corporate-level social presence for all brands including the development of posts and scheduling
  • Help develop and design email campaigns and sequences
  • Analyze and report on web traffic and media performance
  • Write content for both print and web including company websites, blogs, marketing materials, and newsletters
  • Manage and make updates to company websites
  • Contribute to overall marketing strategy and program development
  • Performs other duties as assigned.

Required Skills/Abilities:

  • BA/BS in Marketing, Business Administration, Communications or related field
  • 3+ years of experience as a marketing manager with a background that includes Social Media Campaigns, Email Marketing, Marketing Funnel Design & Implementation as well as Social media advertising.
  • Proficiency in Microsoft Office Suite
  • Expert proficiency with Google Analytics, Facebook Business Manager and Google AdWords
  • Familiar with CRM programs
  • Expert understanding of media performance KPIs
  • Proven track record of delivering measured results
  • Excellent verbal and written communication skills; comfortable interacting with people at all levels of the organization
  • Highly organized and can manage a multitude of tasks, projects, and information simultaneously
  • Extremely detail-oriented
  • Able to work under a minimal amount of supervision
  • Self-motivated and able to take ownership of projects
  • Franchise experience preferred

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.

Commitment to Equal Opportunity

Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • Bachelor’s (Preferred)

Experience:

  • Digital marketing: 3 years (Required)
  • Marketing management: 2 years (Required)
  • Google Analytics: 2 years (Preferred)

Work Location: One location

Senior Director, Franchise Recruitment - Unleashed Brands

Role Summary:

The Senior Director, Franchise Recruitment (SDFR) will be responsible to execute and deliver the highest qualified franchise candidates that align with Unleashed Brands and its portfolio company’s target criteria. The right candidate will recruit ideal franchise groups for at least one brand and possibly more as the company grows. The SDFR will give best efforts to locate, identify and recruit these franchise candidates to join the Unleashed Brands franchise system, build rapport with these identified candidates, lead them through the mutual evaluation process and eventually help the right candidates sign a Franchise Agreement. This role will work in conjunction with the other franchise recruitment team members including other DFRs, Franchise Recruitment Coordinator, VP of Franchise Recruitment, and the Chief Growth Officer to accomplish its individual and team targets. The Director, Franchise Recruitment will report to the Vice President of Franchise Recruitment (VPFR).

Qualifications:

The ideal candidate must have 5 years of sales or personnel recruitment experience preferably in the franchise industry; must have a history of successfully selling a high investment concept or recruitment process while possessing excellent interpersonal, verbal, and written communication skills. The candidate must be coachable, driven, focused, self-confident, a self-starter, must strive for excellence, and have only the highest integrity in their interactions. The right candidate must have a demonstrated history of performing in a highly competitive environment.

Key Result Areas:

1. Responsible for executing the franchise mutual evaluation selection process and delivering a minimum of 20 New franchise agreements individually in their first full year, and 25 New franchise agreements in their second full year.

2. Responsible for records management for each franchise candidate as well as completing required activity reports to accurately maintain projections for the team.

3. Responsible for coordinating and preparing the inter-office communication for Discovery Days. This will include the dates for Discovery Day, complete candidate dossiers at least 48 hours before DD and the schedule for DD being coordinated with all involved parties and presenters. Generally responsible for communicating to the Urban Air team what to expect from each candidate.

Education and Experience:

1. 2-5 years of Sales process management and/or Recruitment process experience.
2. Franchise experience a plus, but not required.

Accountabilities:

This individual will be accountable to the individuals responsible for protecting the Unleashed Brands including Franchisees, the Home Office, and the Unleashed Brands Shareholders. The Senior Director, Franchise Recruitment will report directly to the Vice President of Franchise Recruitment.

Workplace Environment:

This role can be remote or located at the Home Office headquarters in Dallas/Fort Worth, TX.

Some travel is required for this role.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday
  • On call

Experience:

  • Sales: 5 years (Preferred)
  • Franchise Development: 2 years (Required)
  • Recruitment: 2 years (Preferred)

Work Location: One location

Onboarding Project Manager - Unleashed Brands

Role Summary:

We are looking for a highly motivated and detail-oriented Project Manager to help roll out its aggressive growth schedule. First, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people with the desire and capacity to build and share expertise in whatever way is most relevant to their role.

This Project Manager will be responsible for monitoring project plans, schedules, systems, follow-ups and ensuring that project deadlines are met in a timely matter for Urban Air new park openings. The PM will coordinate with the franchisee, their selected design and construction vendors, and attraction vendors to ensure that each park is built on time, on budget and within the required regulatory entitlements for the local community.

The ideal candidate for this role has a minimum of 5 years of relevant experience and a bachelor’s degree in a related field of study.

Duties / Responsibilities:

  • Maintaining and monitoring project plans, project schedules, systems across multiple brands
  • Ensuring project deadlines are met & determining project changes
  • Communicating daily with franchise owners on project status
  • Holding vendors and suppliers accountable to deadlines
  • Undertaking project tasks as required
  • Developing project strategies
  • Communicating to entire project team the project status and challenges
  • Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project
  • Assess project risks and issues and provide solutions where applicable
  • Create a project management calendar for fulfilling each goal and objective
  • Must demonstrate strong organizational skills with the ability to effectively prioritize tasks on multiple projects. Highly detailed and process-oriented.
  • Strong customer service commitment
  • Assumes Responsibility – self-starter with willingness to interact as a team player and take independent initiative
  • Performs other duties as assigned.

Required Skills/Abilities:

  • Minimum of 5 years of active project management experience
  • Bachelor’s Degree in Business or related.
  • Exceptional written and verbal communication skills
  • Clear and effective communication across all media (face to face, by phone, in writing) with people at various levels whether internal or external to the company, including Franchisees. Ability to partner well with cross-functional departments.
  • Highly respectful towards the team, franchise owners and vendor-partners
  • Strong multi-tasking skills. Comfortable managing multiple projects at the same time.
  • Likes an independent working environment with limited supervision.
  • Excellent time management skills, with the ability to work on tight deadlines and flex priorities as issues arise.
  • Understanding of architectural plans, construction materials and processes.
  • Strong technical/general computer skills. Comfortable in Microsoft Office Suite (Excel and Word), Adobe Acrobat and SmartSheet.
  • Knowledge of file management, transcription, and other administrative procedures
  • HTML and Adobe Photoshop knowledge is a plus

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 10-15 pounds at times.

Commitment to Equal Opportunity

Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • Monday to Friday
  • On call

Education:

  • Bachelor’s (Required)

Experience:

  • Project management: 3 years (Required)
  • Franchise environment: 2 years (Preferred)

Work Location: One location

Associate Project Manager - Unleashed Brands

Role Summary:

The Assistant Project Manager will provide support to the Design & Construction Team and assist with the franchise onboarding process for Urban Air franchises. The Assistant Project Manager is also the liaison between the Franchise Recruitment Team, Real Estate Team, Design & Construction Team, and other departments within the organization.

Duties / Responsibilities:

  • Manage Weekly Reports for department, prepares documents & slides for Team meetings
  • Maintains the Project Management reporting tools
  • Provides support and communication to Project Team & Real Estate, Design & Construction Department
  • Manages the calendar for the VP of Design & Construction
  • Manages the Vendor Call calendar, Project Team Go-Live meetings and Franchise status/update calls
  • Provides support and sends communications out to all members of the Park Development Team
  • Creates all Purchase and Installation Agreements for Park Development team
  • Creates payment and invoicing requests for accounting and tracks status of receipts from Franchisees
  • Works cohesively with VP of Design & Construction to develop templates and processes for department
  • Assist VP with project management of Park Renovation projects
  • Assist VP with management of Snapology development inside existing Urban Air Parks
  • Works with VP to create project templates to track openings and progress with vendors/consultants
  • Other projects and responsibilities as assigned by supervisor
  • Ability to establish and maintain a relationship with current and future Franchisees
  • Ability to create and document systems and procedures
  • Ability to follow and manage a system or process

Required Skills/Abilities:

  • Minimum of 3 years of administrative support experience
  • Post-high school education – Associates or Bachelor’s Degree preferred
  • Project management experience preferred
  • Exceptional written and verbal communication skills
  • Clear and effective communication across all media (face to face, by phone, in writing) with people at various levels whether internal or external to the company, including Franchisees.
  • Customer service oriented
  • Ability to partner well with cross-functional departments.
  • Highly respectful towards the team, franchise owners and vendor-partners.
  • Extremely good with managing projects, tasks, and meeting deadlines. Can accomplish responsibilities in a non-panic, not last-minute approach.
  • Strong multi-tasking skills. Comfortable managing multiple projects at the same time.
  • Comfortable in an independent working environment with limited supervision
  • Excellent time management skills, with the ability to work on tight deadlines and flex priorities as issues arise.
  • Strong technical/general computer skills. Comfortable in Microsoft Office Suite (Excel and Word), Adobe Acrobat and SmartSheet.
  • Knowledge of file management, transcription, and other administrative procedures
  • HTML and Adobe Photoshop knowledge is a plus

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 10-15 pounds at times.

Commitment to Equal Opportunity

Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • Associate (Preferred)

Experience:

  • Project coordination: 2 years (Required)
Salesforce Marketing Cloud Administrator - Unleashed Brands

Role Summary:

The Salesforce Marketing Cloud Administrator would be responsible for assisting our digital marketing team with complex technical solutions, QAing new work within Salesforce Marketing Cloud, maintaining data cleanliness, testing integrations between our website and Salesforce and Salesforce Marketing Cloud, and troubleshooting and problem-solving when technical issues arise. This person will be an essential driver of our communication growth and marketing, and have the opportunity to lead new projects, present solutions, and interface with a dynamic and energetic team of subject matter experts. This teammate will be an integral part of the marketing team and report to a marketing leader, but also have the opportunity to interface with and dotted-line report to our greater Salesforce team. The Salesforce Marketing Cloud Administrator would be the product owner of Salesforce Marketing Cloud and its related applications.

This position offers a fantastic opportunity to work for a marketing-driven and growing organization, increased technical knowledge of both Salesforce and Marketing Cloud products, and learn from a talented group of Salesforce experts within our greater organization.

Job Responsibilities:

  • Ability to effectively manage schedules and projects, and meet deadlines for time-sensitive work
  • Strong communication and collaboration skills, across departments, teams, and business units
  • Advanced technical knowledge of the Salesforce Marketing Cloud platform, including:
  • Synchronized Data Extensions
  • Journey Builder
  • Mobile Connect
  • Einstein
  • Content Builder
  • Reporting features
  • Automation Studio
  • Marketing Cloud Connect
  • Distributed Marketing
  • Advanced knowledge of HTML / CSS and ability to assist with creation and troubleshooting of email templates and Cloud Pages.
  • Thorough knowledge of Marketing Cloud best practices.
  • Basic knowledge of Salesforce core functionality, reporting, and how connectors between SFDC and SFMC function.
  • Advanced knowledge of and ability to create SQL queries as they relate to list management, audience segmentation, and data extension creation
  • Advanced knowledge of SFMC Data Designer attribute setup and implementation
  • Understanding of list hygiene best practices and ability to effectively manage subscriber preferences, opt-outs, and contact allotments.
  • Ability to clearly communicate technical information to non-technical teammates in a clear and understandable manner; ability to train teammates on best practice solutions and new technology implementations.
  • Manage and implement audience segmentation strategies, end-to-end email development, and execution of campaigns.
  • Drive continuous improvement through testing and iterating quickly across email metrics including deliverability, open, click-to-open, conversion, and opt-out rates.
  • Ensure compliance with internal guidelines and best practices, including CAN-SPAM and CASL.
  • Monitor and report on ongoing email performance, deliverability, and overall sender reputation to be sure that emails are getting to the Inbox.
  • Provide analytical insight into email metrics and share recommendations for performance enhancement.
  • Serve as primary system administrator for the Salesforce Marketing Cloud platform with 170+ users, including user account maintenance, onboard new business units, and other routine tasks.
  • Assist in the training of new users, provide ongoing user support, and grow the Marketing Cloud skill set across the organization.
  • Build and manage customer journeys using Journey Builder and Automation Studio with static or dynamic content with actionable trigger points to drive engagement and conversion.
  • Manage data feeds from Salesforce Sales Cloud and other integrations.
  • Work independently with members of the user community to define and document development requirements.

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Preferred Requirements:

  • Familiarity with API integrations in Salesforce and Marketing Cloud.
  • Familiarity with website integrations with Marketing Cloud and Salesforce.
  • Certifications:
  • Marketing Cloud Consultant
  • Marketing Cloud Administrator
  • Marketing Cloud Developer
  • Salesforce Administrator
  • Proficient in JavaScript and AMPScript

Workplace environment:

Daily dress code of “business casual” and positive work environment.

Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation, or any other basis protected by applicable law.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:

  • API Integrations: 2 years (Preferred)
  • JavaScript: 1 year (Preferred)

License/Certification:

  • Marketing Cloud Administrator (Preferred)
  • Marketing Cloud Developer (Preferred)
  • Certified Salesforce Administrator (Preferred)

Work Location: One location

Brand Integration Manager - Unleashed Brands

Role Summary

The Brand Integration Manager is responsible for developing strategic procedures and upgrades, improving infrastructures, and managing systems as directed by the VP of Product Development & Integration. You will act as a liaison between Unleashed Brands’ key departments and the individual brand’s leadership teams. You will manage the recommended operations and efficiencies to support business functions and deliverables of operational systems across brands.

Responsibilities:

  • Co-own the development, coordination, and execution of the Integration process
  • Support & collaborate with the VP to improve the company’s product, training & operations to include appropriate automation levels.
  • Assess brand operations and determine improvement opportunities to integrate Unleashed systems & resources.
  • Project Manager of the implementation and transfer of brands to the Unleashed Brands systems and resources, per the direction of the VP.
  • Collaborate to train Key Team Members on Unleashed Brands processes, systems & resources, such as Optim 8, Paycor, ZenDesk, E-Commerce, LMS, etc.
  • Partner and manage across cross-functional teams to drive execution of large, complex, multifaceted initiatives.
  • Coordinate quality checks such as milestone and weekly/monthly touchpoints
  • Initiate process improvement efforts
  • Quickly identify and solve emerging problems; knows when to escalate issues to move concerns forward and, when faced with ambiguity, step into the void to find solutions
  • Keep management informed of key issues and changes that may impact expected business results
  • Leverage data to establish and track success criteria and metrics for assigned programs
  • Contribute to the ongoing improvement of Unleashed Brands Integration best practices and execution protocols
  • Support the integration & cross branded content at the conference
  • Owns continuous growth and development of the Integration team.
  • Other special projects & duties, as assigned.

Who will Thrive in this Role

  • A tenacious self-starter who is a proven problem-solver.
  • A detail-oriented person who feels strongly about our mission.
  • An exceptional communicator & collaborator, with strong verbal and written skills.
  • A person who enjoys working in a fast-paced environment (read: things can get very busy at times).
  • A person who values flexibility.
  • A person who likes to work hard and play hard.

Minimum Qualifications

  • Bachelor’s degree, preferably in business, administration, human resources or related field.
  • 2-3 years project management
  • Experience with a Learning Management and/or Learning Content Management system and platform.
  • Ability to manage multiple projects simultaneously.
  • Ability to cultivate/build relationships and work collaboratively with internal partners and external partners.
  • Strong problem-solving skills, attention to detail, efficiency, and quality focus.
  • Experience with Smartsheet
  • Experience with project management methodologies, preferably Kanban and Agile.
  • Proven ability to work cross-functionally
  • Creative thinker and problem solver
  • Strong communication skills
  • Strategic thinker able to identify long-term opportunities and trends

Preferred Qualifications

  • PMP or Certified Associate in Project Management
  • Experience with franchising
  • Knowledge and/or experience with Smartsheet, Zendesk, E-Commerce a plus.

Please email your resume and cover letter to Jacquelyn.Oldham@unleashedbrands.com.

Senior Accountant - Unleashed Brands

Role Summary:

We are currently seeking a Senior Accountant for the Home Office to engage in actively supporting the full cycle accounting responsibilities for our most recent acquisition franchisor business under Unleashed Brands. This position requires an energized individual who can represent the Office of the CFO and possess solid communication, technology, organizational and analytical skills. The Senior Accountant will have a hands-on approach and ensure the deadlines for the month-end financial close process are met timely and accurately. We are private equity-backed and doubling the size of our business annually.

First, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people with the desire and capacity to build and share expertise in whatever way is most relevant to their role.

Duties / Responsibilities:

  • Ensures the integrity of accounting information by recording, verifying, consolidating, and entering transactions
  • Prepares and records asset, liability, revenue, and expense entries by compiling and analyzing account information
  • Maintains and balances subsidiary accounts by verifying, allocating, posting, and reconciling transactions and resolving discrepancies
  • Preparing balance sheet, profit and loss, and other statements
  • Assessing internal controls, including risk assessments and reviews of risk areas
  • Performing monthly balance sheet, income statement and changes in financial position variance analyses
  • Coordinate with various functions within the accounting department and throughout the organization to ensure all items are properly presented and accounted
  • Maintains strict confidentiality in the performance of duties
  • Is a self-starter; uses their experience to take initiative
  • Follows company policies/procedures, positively reflecting Unleashed’s Core Values
  • Performs other duties as assigned.

Qualifications:

  • Bachelor’s degree in accounting or finance
  • 4 years of full-cycle accounting, utilizing best practices
  • Must have advanced Microsoft Office and Outlook skills
  • Experience with Microsoft Dynamics GP preferred
  • Ability to manage in a dynamic and innovative environment focused on streamlining areas of responsibility
  • Enable team members to own their respective areas to build a strong foundation and encourage speed and accuracy
  • Strong problem-solving and communication skills
  • Willingness and ability to work in a collaborative, fast-paced environment with a variety of stakeholders
  • Ability to see the big picture while having a high regard for the details
  • Works with limited supervision; can meet multiple deadlines in stressful situations
  • Makes time for unplanned assignments, adapts to changing priorities

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 10-15 pounds at times.

Commitment to Equal Opportunity

Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Physical Setting:

  • Office

Schedule:

  • Monday to Friday

Education:

  • Bachelor’s (Preferred)

Experience:

  • Full cycle accounting: 4 years (Required)

Work Location: One location

HR Generalist/Recruiter - Unleashed Brands

Role Summary:

The Human Resources Generalist will have administrative and strategic responsibilities, helping the company plan and administer important functions across all brands, such as recruitment, onboarding orientation, benefits and assisting with running the daily functions of the Human Resources department. The HR Generalist role will have a strong focus (during peak hiring times) on recruiting including reviewing job descriptions, assisting with screening, scheduling interviews for potential applicants, and managing job postings.

First, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people with the desire and capacity to build and share expertise in whatever way is most relevant to their role.

Our focus is on brands that enrich the lives of kids, so be prepared to have some fun and be inspired along the way!

Duties / Responsibilities:

  • Recruits, screens, and facilitates the hiring of qualified job applicants for open positions; collaborates with department managers to understand skills and competencies required for openings.
  • Assists in preparation and posting of job descriptions on career pages, job boards; maintaining and updating the ATS.
  • Update employee status online and maintain HR database.
  • Monitor recruitment and hiring processes for compliance across all brands with regards to all local, state and federal laws and brand policies and standards.
  • Conducts or acquires background checks, employee eligibility verifications and applicant references.
  • Manages new hire orientation and on-boarding programs for all brands.
  • Coordinate with Office Manager to set up new hire workstations.
  • Maintain physical and digital employment files and any medical documents received.
  • Respond to employment verifications.
  • Assist with development and execution of employee retention programs.
  • Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
  • Assist with payroll processing for hourly payroll cycles and troubleshooting any payroll issues that arise.
  • Performs routine tasks required to administer and execute human resources programs including but not limited to compensation, benefits, and leave. Answer general policy questions and other relevant inquiries.
  • Develop and maintain positive working relationships with others in an ongoing and changing environment.
  • Schedule 90 Day New Hire Check-Ins and Exit Interviews.
  • Assist in development and execution of employee events.
  • Follow company policies/procedures and set an example of Unleashed Brands Core Values.
  • Performs other duties as assigned.

Required Skills/Abilities:

  • Superior verbal and written communication skills.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Excellent interpersonal, negotiation, and conflict resolution skills.
  • Strong analytical and problem-solving skills.
  • Excellent organizational skills and attention to detail.
  • Ability to prioritize tasks.
  • Knowledge of employment-related laws and regulations.
  • Proficient with Microsoft Office Suite.
  • Proficiency with or the ability to quickly learn the company’s HRIS and talent management systems.

Education and Experience:

  • Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
  • At least two to three years of HR generalist and/or recruiting experience required.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 10-15 pounds at times.

Commitment to Equal Opportunity

Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:

  • Human Resources: 2 years (Required)
  • Recruiting: 2 years (Preferred)

Work Location: One location

Analyst, Data Analytics - Unleashed Brands

Role Summary:

The purpose of this position is to support the analytics department in building out and maintaining the reporting PowerBI infrastructure for the company and helping to analyze business trends and track success of KPI’s and brand initiatives.

First, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people with the desire and capacity to build and share expertise in whatever way is most relevant to their role.

Duties / Responsibilities:

  • Design, publish and maintain Power BI data models with many interrelated tables connected
  • Assist with building out data insights around existing business trends, program tests, and roll outs of new initiatives
  • Efficiently handle large sets of data and be able to confidently process them into required formats
  • Actively participate in our culture of continuous development and innovation by contributing ideas for new features and functionality
  • Establishing dynamic table relations with desired Cross filtering directions.
  • Implementing measures in DAX that filter out values from different tables to display calculations
  • Visuals with Level Filters that maintain data consistency across interactive/dynamic pages
  • Setup automated data refresh of dashboards to show the updated values from source data
  • Slicer Selections and Syncing across report pages
  • Translate business needs to technical specifications
  • Conduct unit testing and troubleshooting
  • Performs other duties as assigned.

Education Qualifications:

  • BS/BA in Computer Science, Engineering or relevant field, or applicable experience

Experience Qualifications:

  • 2+ years of data analysis experience using SQL, R or python, and/or other advanced statistical techniques
  • 2+ years of reporting and dashboarding experience using Tableau, Power BI, and/or other visualization software
  • In-depth understanding of the following:
  • Data Connections: Gateways, SSMS, Connection Types and their nuances
  • Data Modelling, Merging and Joining tables, Cross Filtering Techniques, PowerQuery (M language)
  • Visualization:
  • Power BI Desktop, Advanced Visual Interactions, Visual Level Filters, Measures (DAX), Action Buttons, Bookmarks and Custom Themes
  • Sharing/Publishing: Power BI Service, Data Refresh Schedules, Embedded Power BI Report
  • DAX and Power Query M, implementing this for developing Power BI custom connectors for Language Detection
  • Programming Language: Python or R
  • Well versed in Excel with knowledgeable in Pivot table, Vlookup, Xlookup, and Power Pivot
  • Industry experience is preferred
  • Proven abilities to take initiative and be innovative
  • Analytical mind with a problem-solving aptitude

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

  • Conscientious about meeting project deadlines
  • Excellent oral and written communication skills
  • Personal integrity, humility, an appreciation for the power of true teamwork, and a sense of humor
  • Self-starter personality who can operate with minimal supervision
  • Experience creating and maintaining routines and tasks to manipulate raw data in order to support automated dashboarding
  • Experience working with a data warehouse a plus

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.

Commitment to Equal Opportunity

Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:

  • Data analysis: 2 years (Required)
  • Reporting and Dashboard: 2 years (Preferred)

Work Location: One location

QA Specialist - Unleashed Brands

Role Summary:

We are currently seeking an experienced Quality Assurance Specialist to build a bridge between our high-quality standards and the final product of our e-commerce platform. Our QA specialist will monitor software quality and the technical risks associated with the software development lifecycle. Along with these responsibilities, the successful candidate will need to analyze technical risk for new software products, document functional tests, perform complex testing assignments, and investigate operational problems with other technical team members.

First, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people with the desire and capacity to build and share expertise in whatever way is most relevant to their role.

Duties / Responsibilities:

  • Perform quality assurance efforts on multiple application releases, monitor and document testing activities
  • Manage testing for application deployments and assign testing activities to the team

*

  • Design, develop and maintain test cases and strategies for cross-browser testing and multiple user scenarios
  • Satisfy release deliverables, project testing requirements and other quality assurance responsibilities
  • Collaborate with team to understand product changes and QA testing requirements to deal with issues/defects in a timely manner
  • Establish a testing feedback loop with other developers and team members
  • Create written documentation and procedures for application testing and compliance
  • Debug test environment and develop testing scenarios
  • Experienced with end-user testing, usability testing, software and web application testing, C# ASP.NET, Jira, API Testing, Postman
  • Performs other duties as assigned.

Job Skills & Qualifications:

  • Certificate in quality assurance is a plus

*

  • 5+ years previous experience in quality assurance field
  • Working knowledge of tools, methods, and concepts of quality assurance
  • Solid knowledge of relevant regulatory standards
  • Excellent communication skills, both verbal and written
  • Excellent data collection and analysis skills

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.

Commitment to Equal Opportunity

Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • What is your level of knowledge of tools, methods and concepts of quality assurance?

Experience:

  • Quality assurance field: 5 years (Preferred)

License/Certification:

  • Quality Assurance (Preferred)

Work Location: One location

Financial Controller - Urban Air Adventure Park

ABOUT URBAN AIR ADVENTURE PARKS:

Urban Air Adventure Parks is the nation’s fastest-growing indoor family theme park franchise. Urban Air offers a variety of safe, fun and affordable activities 7 days a week to families all ages. Urban Air’s award-winning business serves customers across the United States with expansion also occurring in the United Kingdom, Europe and Middle East.

Role Summary:

Reporting to the VP of Finance, the ideal candidate should possess strong analytical skills, exceptional problem-solving skills, be highly organized with great attention to detail, and have excellent leadership skills. The Financial Controller will streamline accounting functions and operations, provide financial analysis and reports, train accounting team members, and promote regulatory compliance.

First, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people with the desire and capacity to build and share expertise in whatever way is most relevant to their role.

Duties / Responsibilities:

  • Manage accounting operations including Billing, A/R, A/P, GL, Inventory and Revenue Recognition
  • Preparation of timely monthly financial statements for company-owned parks and franchisor
  • Monitoring internal controls
  • Ensure quality control over financial transactions and financial reporting
  • Streamlining accounting functions and operations
  • Research technical accounting issues for compliance
  • Manage and comply with local, state, and federal government reporting requirements and tax filings
  • Evaluating and managing risk
  • Coordinating audit processes
  • Coordinate with various functions within the accounting department and throughout the organization to ensure all items are properly presented and accounted
  • Maintains strict confidentiality in the performance of duties
  • Is a self-starter; uses their experience to take initiative
  • Follows company policies/procedures, positively reflecting the company’s Core Values
  • Training and mentoring of staff members in the department
  • Performs other duties as assigned.

Qualifications:

  • Bachelor’s degree in accounting or finance
  • 5 plus years in Controllership experience
  • Minimum of 3-5 years of experience in managing people
  • CPA strongly preferred
  • Thorough knowledge of accounting principles and procedures
  • Excellent accounting software user and administration skills
  • Experience with Microsoft Dynamics GP preferred
  • Ability to manage in a dynamic and innovative environment focused on streamlining areas of responsibility
  • Enable team members to own their respective areas to build a strong foundation and encourage speed and accuracy
  • Strong problem-solving and communication skills
  • Willingness and ability to work in a collaborative, fast-paced environment with a variety of stakeholders
  • Ability to see the big picture while having a high regard for the details
  • Works with limited supervision; can meet multiple deadlines in stressful situations
  • Makes time for unplanned assignments, adapts to changing priorities

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 10-15 pounds at times.

WHY URBAN AIR?

  • You believe in Urban Air’s mission and core values
  • You want personal and professional growth in an award-winning work environment
  • You get to work with a team of professionals
  • You are the best at what you do

PERKS

  • Working in a fun environment with a collaborative team!
  • Competitive Paid Time Off
  • Company Paid Holidays
  • Multiple health care insurance plans that cover medical, dental, prescription, vision, and employer HSA contributions
  • Competitive 401(k) Program with employer matching contributions
  • Daily dress code of “business casual”
  • A positive work environment
  • And much, much more

UATP Management, LLC is an equal opportunity employer.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Physical Setting:

  • Office

Schedule:

  • Monday to Friday

Education:

  • Bachelor’s (Preferred)

Experience:

  • Controllership: 5 years (Required)
  • Management: 3 years (Preferred)

License/Certification:

  • CPA Certification (Preferred)

Work Location: One location

Compliance Coordinator - Urban Air Adventure Parks

ABOUT URBAN AIR ADVENTURE PARKS:

Urban Air Adventure Parks is the nation’s fastest-growing indoor family theme park franchise. Urban Air offers a variety of safe, fun and affordable activities 7 days a week to families all ages. Urban Air’s award-winning business serves customers across the United States with expansion also occurring in the United Kingdom, Europe and Middle East.

About the Role:

We are currently seeking a motivated Operations Services Assistant who will provide our team, franchise owners and their park managers, the support needed to continually represent and uphold our brand standards. This position demands strong time management and organizational skills, with attention to detail and reports to the Sr. VP of Operations.

Essential Duties And Responsibilities

  • Liaison with franchise partners and park managers to provide support in executing Brand and Safety Standards
  • Ensure the franchise partners understand and complete the proper steps as they open, and after, to operate a successful Urban Air park
  • Follow up with franchisees to ensure receipt of new/updated policies and procedures
  • Assist in coordination of annual attraction inspections with franchisees
  • Ensure compliance of policies and procedures through reports and analyzing data
  • Review system processes with new franchisees and newly opened parks
  • Assist Franchise Support Team with team member training engagement at the franchise level
  • Assist Franchise Support Team in executing Brand level programs/rollouts
  • Build presentations to be presented to the Senior Leadership team
  • Respond promptly to phone calls and emails supporting the franchisees and General Managers
  • Assist with secret shopper program and results tracking
  • Support Safety Manager to ensure compliance with all Safety Standards
  • Consistently track updates to the CRM
  • Oversee and ensure all internal special projects are properly handled
  • Assumes Responsibility – self-starter with willingness to interact as a team player and take independent initiative
  • Other duties as assigned

* Urban Air reserves the right to change job descriptions at any time based on business conditions/need, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Reasonable accommodations may be made to enable individuals with disabilities to perform required job duties and functions.

Qualifications:

  • High school diploma or equivalency, associates or undergraduate degree preferred
  • 2+ years in a support role preferred
  • Proficient, hands-on experience with Microsoft Office, Power Point and Outlook
  • Must have strong phone etiquette, a courteous attitude, and a professional demeanor
  • Communicate effectively both verbally and in writing, and interpret verbal and written instructions
  • Experience in MS Office: Word, Excel, Outlook, and PowerPoint.
  • Willingness and ability to work in a collaborative, fast-paced environment
  • Operates with a calm sense of urgency
  • Demonstrate ability to manage the production of multiple projects at the same time and the ability to pay attention to details
  • Ability to work with limited supervision, prioritize and meet deadlines in stressful situations
  • Timely completion of projects, and makes time for unplanned assignments, adapts to changing priorities
  • Ability to work well with everyone on the team and other departments
  • Ability to hold a conversation and play Ping Pong at the same time

WHY URBAN AIR?

  • You believe in Urban Air’s mission and core values
  • You want personal and professional growth in an award-winning work environment
  • You get to work with a team of professionals
  • You are the best at what you do

PERKS

  • Working in a fun environment with a collaborative team!
  • Competitive Paid Time Off
  • Company Paid Holidays
  • Multiple health care insurance plans that cover medical, dental, prescription, vision, and employer HSA contributions
  • Competitive 401(k) Program with employer matching contributions
  • Daily dress code of “business casual”
  • A positive work environment
  • And much, much more

UATP Management, LLC is an equal opportunity employer.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • Associate (Preferred)

Experience:

  • Support: 2 years (Preferred)
Franchise Support Specialist - Urban Air Adventure Parks

ABOUT URBAN AIR ADVENTURE PARKS:

Urban Air Adventure Parks is the nation’s fastest-growing indoor family theme park franchise. Urban Air offers a variety of safe, fun and affordable activities 7 days a week to families all ages. Urban Air’s award-winning business serves customers across the United States with expansion also occurring in the United Kingdom, Europe and Middle East.

About the Role:

We are looking for a Franchisee Support Specialist to be responsible for the franchise support phone line and support ticket system, maintenance, and coordination of various franchise-related technology platforms, and ensuring timely and successful responses to franchisee service inquiries. This position is also responsible for supporting training for the organization, including analytic reporting and document preparation. The Franchise Support Specialist assists with the overall operational support of franchised locations. This includes, but is not limited to, assisting franchisees and supporting their managers and employees. Develop a trusting and collaborative relationship with franchisees and their managers, leading to a strong working partnership achieving shared goals.

Essential Duties And Responsibilities

  • Serves as a liaison between Home Office and Franchisees
  • Gain a thorough understanding and the ability to support the company’s systems
  • Provide centralized support and serve as a liaison for all departments
  • Respond and resolve tickets as promptly as possible
  • Keep new and unresolved tickets to a minimum by tracking all communication through the ticketing software
  • Advise on common issues and questions regarding our systems, procedures, vendors, documentation, etc.
  • Work with necessary departments to make improvements to existing systems and help roll out new initiatives and programs
  • Strong customer service commitment
  • Assumes responsibility – self-starter with willingness to interact as a team player and take independent initiative

* Urban Air reserves the right to change job descriptions at any time based on business conditions/need, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Reasonable accommodations may be made to enable individuals with disabilities to perform required job duties and functions.

Skills and Characteristics

  • Ability to influence others
  • Ability to problem solve
  • Heavy attention to detail
  • Dedicated to meeting deadlines
  • Customer advocate and customer-oriented
  • High sense of urgency
  • Strong multi-tasking skills
  • Excellent time management
  • Ability to work well under pressure
  • Highly respectful towards the team, franchise owners and vendor-partner

Qualifications

  • Minimum of two (2) years customer support experience
  • Franchise experience preferred but not required
  • Excellent verbal and written communication
  • Deductive reasoning
  • Availability for rotating on-call after hours, including weekend support

WHY URBAN AIR?

  • You believe in Urban Air’s mission and core values
  • You want personal and professional growth in an award-winning work environment
  • You get to work with a team of professionals
  • You are the best at what you do

PERKS

  • Working in a fun environment with a collaborative team!
  • Competitive Paid Time Off
  • Company Paid Holidays
  • Multiple health care insurance plans that cover medical, dental, prescription, vision, and employer HSA contributions
  • Competitive 401(k) Program with employer matching contributions
  • Daily dress code of “business casual”
  • A positive work environment
  • And much, much more

UATP Management, LLC is an equal opportunity employer.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:

  • Customer Support: 2 years (Required)
  • Franchise: 1 year (Preferred)

Work Location: One location

Brand Manager - Urban Air Adventure Parks

ABOUT URBAN AIR ADVENTURE PARKS:

Urban Air Adventure Parks is the nation’s fastest-growing indoor family theme park franchise. Urban Air offers a variety of safe, fun and affordable activities 7 days a week to families all ages. Urban Air’s award-winning business serves customers across the United States with expansion also occurring in the United Kingdom, Europe and Middle East.

About the Brand Manager Role:

The Brand Manager position at Urban Air will manage the day-to-day operation of the brand strategy and messaging through collaboration of the Creative Studio, Digital Marketing team, Regional Marketing team, and Agency partners.

Essential Duties And Responsibilities

  • Work with marketing and advertising agencies to grow brand awareness throughout every communication piece.
  • Collaborate with other departments such as operations, training, data and analytics, etc. to ensure a strategic overview of the business and future market opportunities.
  • Develop, implement, and execute initiatives and activities including campaigns (digital, print, broadcast, etc.), and sponsorships.
  • Continuously improve overall brand, brand presence, and customer journey.
  • Assist in the development of annual, long- and short-term marketing strategy and plans.
  • Help improve customer experience across the digital and physical landscape.
  • Oversee creative process for National and local campaigns.
  • Ensure the delivery of ongoing marketing and advertising assets and provide timely updates.
  • Assist in branded merchandise and Café operations.
  • Make informed recommendations based on customer experience analysis and customer data.
  • Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

* Urban Air reserves the right to change job descriptions at any time based on business conditions/need, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Reasonable accommodations may be made to enable individuals with disabilities to perform required job duties and functions.

We’re Excited About You if You Have:

  • A bachelor’s degree in Business, Marketing, Communications, or related field and 5+ years relevant work experience in brand marketing including both strategy and messaging.
  • A can-do attitude as a self-starter with strong attention to detail.
  • A strong desire to make an impact.
  • The ability to work in conditions which include multiple priorities, extended work schedules and specific time constraints.
  • Research & Analysis skills: Understanding of consumer needs and behavior. Strong analytical ability – analyze data, develop insights, etc.
  • Strong communication and interpersonal skills. Especially the ability to work cross-departments to achieve results.
  • Be a team player.
  • Run efficient and effective meetings.
  • Communicate clear decisions, next steps, and accountability.
  • Have good presentation skills.
  • Strong attention to detail.
  • Have the ability to think big, delivering innovative strategic solutions.
  • Budget management skills.
  • Experience in MS Office: Word, Excel, Outlook, and PowerPoint.

WHY URBAN AIR?

  • You believe in Urban Air’s mission and core values
  • You want personal and professional growth in an award-winning work environment
  • You get to work with a team of professionals
  • You are the best at what you do

PERKS

  • Working in a fun environment with a collaborative team!
  • Competitive Paid Time Off
  • Company Paid Holidays
  • Multiple health care insurance plans that cover medical, dental, prescription, vision, and employer HSA contributions
  • Competitive 401(k) Program with employer matching contributions
  • Daily dress code of “business casual”
  • A positive work environment
  • And much, much more

UATP Management, LLC is an equal opportunity employer.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • Bachelor’s (Preferred)

Experience:

  • Creative Agency: 2 years (Required)
  • Franchise: 2 years (Required)

Work Location: One location